Aviso de privacidad
We (also referred to as "We" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://navecapitivo.com website (the Nave Capitivo).
We uphold the following principles:
We want you to make informed decisions about how your Personal Data is used and processed. We use a variety of methods and procedures to give you clear, relevant information, and we will share specific details whenever we believe you need them. We are also happy to answer any questions you have about our data practices, your account controls, or any applicable service limitations.
1. ¿El alcance?
This policy explains the types of Personal Data Nave Capitivo collects about individuals, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or through a combination of additional information we hold or can access.
In this Policy, "processing" means any activity related to the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are directed at a general audience and are not designed for individuals under 18 years of age. We do not knowingly solicit or collect information from individuals under 18, nor do we knowingly allow them to use our services. If we discover that we have collected information from a minor, we will delete it as soon as reasonably possible.
2. What Personal Data Do We Hold About You?
We collect Personal Data when you access our Service or service channels, or visit our website. In some cases, we may ask you to provide it directly. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when external partners share your information with us.
3. You are not required to disclose personal information to the company, and doing so will have no consequences.
You are not required to provide us with any personal data. However, in certain circumstances, declining to provide specific personal data may limit our ability to deliver the services or prevent you from accessing the website.
4. What personal data do we collect? When you visit our website, we may collect the following personal information:
This includes information about your online activity logs and traffic data (including your IP address, access date, and access time), your language settings, software failure logs, browser type, and information about the device you use to access the Service. The information we collect is not considered personal data and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide us when connecting, through Us, to a third-party trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. Transparency and Grounds for Processing Your Personal Data
The Company processes your Personal Data for the purposes described in this section, following transparent data handling and security practices.
The Company uses Personal Data relating to you only when a clear and appropriate reason exists for doing so. Below is an explanation of when the Company may process your Personal Data:
- You have provided your consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or to defend legal claims.
- Processing follows clear service standards.
Contact us by email for more details on how we process information and the measures used to protect it.
Below is a summary of why we may use the information you provide, including relevant purposes related to your account, service, and security that involve Personal Data.
Alcance, Transparencia
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will only do this when you ask us to manage this on your behalf.
You have given your consent for your Personal Data to be processed for one or more purposes.
2. To respond to your requests, questions, or concerns, we may need Personal Data to address any inquiries you have about the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
3. Personal Data is processed only when necessary to support account administration, platform security, and clearly defined service requirements.
This processing is required to provide secure and reliable account services.
4. Para mejorar Nuestros Servicios. Podemos usar Datos Personales para mejorar Nuestros Servicios, incluidos, entre otros, los informes de fallos y errores de funcionamiento que recopilamos en relación con los Servicios.
Processing is necessary for the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
Processing is necessary for the legitimate interests of the Company or of a third party.
6. Carrying out and managing activities that support the operation of Our Services. This may include internal administrative functions, business development, strategic decision-making, internal review processes, and related activities.
This processing is necessary for the legitimate interests of the Company or of a third party.
7. We conduct analysis, including statistical analysis. To support decisions across a range of matters, we apply various analytical techniques, including statistical methods.
Este procesamiento resulta necesario para los intereses legítimos de la Compañía o de un tercero.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes for initiating and defending legal claims.
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with the relevant agreements, terms, and policies.
This processing is necessary for the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In such circumstances, we will provide those platforms with the Personal Data you have supplied to us. Their use of your Personal Data is subject to their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This may provide the Company with resources that help improve and refine the products and services offered to clients.
Where necessary to protect the rights or assets of third parties, the Company may apply account controls, security practices, and appropriate transparent data-handling procedures.
We may also share Personal Data about you with potential investors, buyers, or lenders of the Company or another group company when a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or forming part of a merger, restructuring, consolidation, or insolvency involving the Company or another company within the group.
7. Cookies and Third-Party Services
We may use third-party services, such as companies that provide advertising on our website or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain there for a short period until you close the browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close the browser. They help the website recognize you as a returning user and make it easier for you to revisit and use it.
Categorías de Cookies:
We may use it for its intended purpose:
1. Essential cookies keep the site running
These cookies are required to access the features you have requested and to browse our website. They provide you with the information, products, and services you have requested.
They also allow your device to download and transmit data, enabling you to browse the website, use its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies funcionales
Cookies allow us to recognize you each time you visit our site and remember your settings and preferences.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de rendimiento
We use cookies to collect statistical data on site performance and help us improve it. They also let us analyze how visitors use our website.
Cookies store anonymous data that cannot be linked to an identified or identifiable individual. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been deleted
To block or delete cookies, you must change your browser settings. Below you will find links to help you with this process in some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that some or all features and functionality of the website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently respond to "Do Not Track" signals.
8. Retention of your personal data
The Company retains Personal Data for as long as necessary to fulfil the purposes described in this Policy, or longer where required to support account controls, security practices, and service standards.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We periodically review the Personal Data we hold to confirm it remains necessary.
9. Transfers of Personal Data to a Third Country or International Organization
Your personal data may be transferred to other countries. This means your personal data may be sent to a third country outside the country in which you reside, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the personal data you provide and to help ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data handling standards, and appropriate controls designed to protect information throughout the transfer process.
- The transfer takes place under a clear agreement between the relevant entities or public authorities, with transparent terms, defined controls, and established service standards.
- The transfer relied on established data protection clauses and security practices designed to support the responsible handling of personal data. We apply transparent data transfer procedures, documented controls, and service standards that help protect information processed across borders.
The Company can provide details on the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, email info@navecapitivo.com
10. Personal Data Security
We implement appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of destruction, loss, alteration, or unauthorized, accidental, or unlawful access.
However, we cannot guarantee that your Personal Data will remain secure or error-free at all times. We cannot be held liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized access by third parties, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Hyperlinks to Third-Party Websites
Our website may contain links to third-party websites and applications. These sites and applications operate independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend that you review its privacy policy and practices. We also suggest that you consider these carefully before providing any Personal Data.
12. Changes to This Policy
When visiting third-party websites or applications, we recommend reading their privacy policies before accessing or using their services. We also suggest carefully considering whether to provide them with any Personal Data.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to confirm whether Personal Data relating to you is being collected, to correct any inaccuracies, and to have us delete Personal Data we no longer need. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to information you provide and to other Personal Data relating to you. You may exercise these rights by sending an email to the address indicated below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request could harm the rights or freedoms of another person, the Company may decline to fulfil it or limit the information provided.
Right of rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask us to complete incomplete Personal Data concerning you, taking into account the purpose for which it is processed.
Right of erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
Where you request restriction of processing, Personal Data will generally only be stored, unless you provide consent, or unless processing is necessary to establish, exercise, or defend legal claims, to protect the rights of another person, or to address an important public interest matter within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, machine-readable format.
You may also request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right of erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your particular situation, to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based on such interests. We may continue processing where compelling legitimate grounds override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
In relation to direct marketing, you may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent to our processing of Personal Data about you at any time. This will not affect the validity of processing carried out based on your consent before it was withdrawn.
You may submit a complaint directly to Us using the contact details provided below.
Our objective is to address privacy concerns clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to issues raised regarding its processing.
In certain circumstances, European Union or Member State law may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will notify you of any extension and explain the reasons for it.
Unless otherwise stated in section 13, information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also decline to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request additional information necessary to confirm that person's identity.